Reference architecture

Connected Commerce Platform

A commerce system connecting product discovery, inventory, checkout and operational reporting.

An illustrative reference architecture, not a client project.

Scenario

The problem it addresses.

A retailer has outgrown social-only selling and needs one dependable place for customers, stock, orders and staff workflows.

  • Website & store
  • WhatsApp orders
  • In-store sales
Orders, catalogue & inventory
  • Fulfilment & notifications
  • Sales reporting
Approach

How the solution is structured.

  1. Map the purchase and fulfilment journey

    From first product view to delivery, including every place an order can start.

  2. Design a mobile-first catalogue and checkout

    Fast pages, clear product information and a checkout that works on any phone.

  3. Connect inventory and notifications

    One stock record shared by every channel, with order updates for customers and staff.

  4. Instrument conversion and operations

    Track the journey from visit to order, and the time from order to delivery.

Components

What it includes.

  • Commerce interface
  • Product and inventory model
  • Payment-ready checkout
  • Operations dashboard
Outcomes

Designed to improve.

  • Fewer lost enquiries
  • Faster order processing
  • Clear inventory visibility
  • A measurable buying journey
Services

The services behind this architecture.

Custom Software & Apps

Web and mobile apps, portals, dashboards and integrations.

  • Web applications
  • Portals
  • Dashboards and reporting

Web & Commerce

Corporate sites, online stores and customer portals.

  • Corporate websites
  • Online stores
  • Customer portals

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